Never rent from Mountainside Apartments... Tell your friends!!

Ok, I'm here to vent...
We have been planning on moving into a new apartment for about a month. We had all our application stuff in at the end of May with a move in date of June 20th. We've already rented a truck and put our notice in with our current landlord. I called the apartment place yesterday to set up a time to sign the lease and get the keys. The lady tells me that the University's Financial Aid department filled out one of their forms wrong and we need to have that in before they can even process our paperwork. Then she pulls up our file and sees that some information wasn't ever returned by America First Credit Union either. She then tells me that it takes 24-48 hours to process this paper work once they get it back... This is Thursday morning and we're scheduled to move in Saturday... Ok, a call would have been nice!!! They NEVER even told us there was a problem. I called them less than 2 weeks ago to verify that everything was ok and they said it was. Well, we run around like mad on Thursday and get everything turned in by the end of the day. She tells me that she'll send it in first thing Friday morning (for some reason she couldn't do it that evening even though it came in before 4:00). On Friday we were in Cheyenne to pick up the rental truck so we stop by the apartment place because they are not answering their phones. She tells me, "Oh, I'm glad you stopped by. The verification lady called me about half an hour ago and told me something was still wrong with the information from America First. But, we can have you fill out this other form while you're here and just turn this in instead." Ok... so I'm thinking, "Why didn't we just do this form in the first place since America First was giving them such a hard time to do the form they wanted??" So we jump through that hoop and she says she'll let us know by 5:00 what's going on. At 4:50 she calls and says that she hasn't heard back from the verification company and since it's after 5:00 she can't call them (even though it's NOT after 5:00 yet). I asked if there was any way to move our stuff in on Saturday if we stayed with family and didn't live in it until Monday. She said that if our stuff is in there then we officially have "possession" of the property and we can't do that until we sign a lease. She's like, "I have a sticky note on my computer to contact them back first thing on Monday morning to find out what's going on". Well, THANKS! We already have a rental truck, our family is coming up from Utah to help us move and now we don't even have a place... and we still don't know if we'll have it Monday. Great! Even if we do get it Monday Gordon and I will have to move everything in ourselves now because our family has work to get to on Monday.

*sigh* You know, I'm not mad that the verification takes 24-48 hours. They probably have no control over that. By WHY, oh WHY, did they not call us and tell us that they were having problems so we could have gotten it taken care of in time to move in? They never even called at all! The only reason we knew there was a problem was because I called them. WTF??